Refund policy

Return & Refund Policy

Last updated: October 2026

At Harriet & June, we want returns to be clear and simple. Please email us at hello@harrietjune.com before you send anything back, so we can give you the instructions and the correct return address.

1. Return window

You can request a return within 30 days of receiving your order, for any reason.

If your order arrives in more than one package, the 30 days start when the last package arrives. You can return your whole order or just part of it.

2. Requesting a return

Email us at hello@harrietjune.com with your name, your order number and the items you’d like to return.

Within 24 hours, Monday to Saturday, we’ll reply with simple instructions and the return address.

Please don’t send your return before you’ve received the correct address from us.

3. Return deadline and address

Once you’ve received our instructions, please send your items back within 14 days.

Returns must be sent to the return address we email you. The address on your shipping label and our business address are not return addresses. Items sent to another address may not reach us and can lead to delays or extra costs.

4. Condition of returns

Items must be returned in their original condition: unworn beyond a simple try-on, unwashed, undamaged and unaltered, with the original tags attached.

If an item comes back worn, washed or damaged, we may reduce the refund to reflect the loss in value.

Returns that don’t meet these conditions may be refused. In that case, we can send the items back to you at your cost.

5. Return shipping costs

For change-of-mind returns, the cost of sending the items back is paid by you. Our returns center is located outside the United States, so return postage usually costs between $20 and $40, depending on the weight of the package and the service you choose.

Please keep your proof of postage. We recommend a tracked service.

If a return is lost on its way to us, we may ask for your shipping receipt, tracking number and any other information reasonably needed to confirm it was sent.

6. Exceptions

For hygiene reasons, we can’t accept returns of underwear, swimwear or other items with a hygiene seal or liner once it has been removed after delivery.

Gift cards can’t be returned.

Items marked as final sale at the time of purchase can’t be returned.

7. Damaged, defective or incorrect items

If you receive an item that is damaged, defective or different from what you ordered, email us at hello@harrietjune.com as soon as possible, and within 14 days of delivery.

Please include your order number, a short description of the problem and clear photos where they help us review your request.

We’ll review your request and offer you a solution: a replacement, a refund or a partial refund. Please don’t send the item back at your own expense before you’ve received our instructions. In this case, you never pay for postage.

8. An alternative solution

To save you a long or costly international return, Harriet & June may offer you an alternative, such as a partial refund while you keep the item.

You are always free to accept or decline this offer. It never limits your right to return.

9. Exchanges

Need a different size or color? Email us with your order number and the size or color you’d like, and we’ll help you with an exchange.

10. Refunds

Once we have received and checked your return, we refund it to your original payment method within 7 business days.

Your bank may take another 5–10 business days to show the refund. Return postage is not refunded, except in the cases described in section 7.

Please contact us before opening a dispute with your bank or card issuer, so we can help you directly. In case of excessive or abusive returns, we may decline future returns or orders.